Members FAQ

Q&A for HappyCow Members

HELP - I can't login
If you are already receiving our e-newsletter, MooZine, this has nothing to do with a member account and does not mean you have one. - Signup for an account...
Wed, 25 Oct, 2017 at 4:08 PM
Private Messaging Limit
I wish to PM (send private message) or leave a message on other members' Message page in their profile, but the system tells me that I can only send up...
Wed, 25 Oct, 2017 at 4:09 PM
How do I upload my own picture (avatar)?
First login, then go to your profile page. Click on "edit profile." From there you can choose to upload your own .jpg, .jpeg, or .gif image by sel...
Wed, 25 Oct, 2017 at 4:10 PM
How do I change my display (avatar) picture?
The procedure is the same as uploading your own avatar for the first time (see above). Login and go to your profile page. Click on "edit profile."...
Wed, 25 Oct, 2017 at 4:10 PM
How do I add a restaurant or health food store to my list of favorites?
Browse/search the HappyCow website to the City page where one of your favorite restaurants or stores is located. You will see an "ADD TO FAVS" bu...
Wed, 25 Oct, 2017 at 4:11 PM
Editing / Deleting a review
I wrote a review for a restaurant/store, but I want to edit/change or delete it. How do I do this? Login to your member profile and click on "manag...
Wed, 25 Oct, 2017 at 4:13 PM
Why is my birthday required upon signing up?
Thanks for writing. Birthday is needed to confirm your account incase you lose access to it. Additionally, all users who creat accounts must ...
Fri, 17 Nov, 2017 at 2:56 PM
Accidentally deleted purchased app?
You should never need to pay again if trying to re-download the app from the app store if you are using the same app store ID/email address you used when or...
Fri, 17 Nov, 2017 at 2:56 PM
How do I follow a city?
To follow a city just browse to the city you'd like to follow, and from the upper right section find and use the link "Follow City".
Wed, 1 Aug, 2018 at 8:48 PM
How do I reclaim "guest" reviews?
If you would like to reclaim your old reviews (or username), you can email us with all the relevant information, and we'll do our best to update your ac...
Wed, 1 Aug, 2018 at 8:49 PM