Sorry to hear you're having difficulty. Firstly, please note that this website you're on now is completely separate from www.happycow.net and there is no need to login to this site here (https://happycow.freshdesk.com/).


For the HappyCow website and apps, and for the owner dashboard, we only have one type of login: free member login. 


To have a free member account you will need to have registered for one here using an email address, Apple ID, Google account, or Facebook.


If you are unsure of your username or password, you may reset your password here using the email address you used to sign-up and instructions will be emailed to you. 


If you registered but never received the email to validate your account, you may have it resent, here. Please be sure to whitelist contact123 @ happycow.net

If you are certain you previously registered, know your username & password, and are unable to login it may be because:

  1. Your email address became invalid and your account was deleted.
  2. You reported an email from HappyCow as spam 
  3. You did not login for more than 6 months and your account may have been deleted.

If any of these are the case, and especially if you've written reviews / added photos that you want to re-claim, you will need to contact us to see if your account has been permanently removed. Otherwise please create a new account using a different email address.


Other related cases:


- If you have a business listing on HappyCow, or have previously sent us listings or updates, this likely has nothing to do with a member account and does not mean you have one. - Sign Up for an account, and then get it connected as an owner so you may access the owner dashboard


- If you're already receiving our e-newsletter, MooZine, please note, this has nothing to do with a member account and does not mean you have one. - Sign Up for an account


- Ownership of the iPhone or Android app is not tied to a member account nor are member accounts required to use the apps. Member accounts do allow you to backup your app data though and share it on multiple devices.